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    CCW Executive Exchange 

    August 5-7, 2026 | Radisson Blu Aqua Hotel | Chicago 

             Request an Invitation 

    Premier Invite-Only Forum for Senior CX and Customer Contact Leaders

    Business Meetings
    How to Qualify
    Key Speakers

    Skip the Vendor Noise

    The CCW Executive Exchange replaces hours of unqualified conversations with pre-scheduled 1:1 meetings matched to your priorities. Each conversation is vetted in advance, so you spend time evaluating solutions that are relevant to your business, not sorting through noise. The result is a more efficient way to assess fit, accelerate decision-making, and make measurable progress on your key initiatives.

    how YOUR 1:1 MEETINGS work

    STEP 1

    Reach Out to Our Team

    Start by connecting with our team to express your interest in attending. We’ll walk you through the Exchange experience and ensure it’s aligned with your role and objectives.

    STEP 2

    Share Your Priorities & Preferences

    Before the Exchange, you’ll fill out a profile form to provide your key initiatives, challenges, and areas of focus. This information is used to curate meetings that align with what matters most to you.

    STEP 3

    Meet with Solution Providers On-Site

    Your agenda will include 5+ curated 30-minute meetings designed around your priorities. Compare solutions side by side, validate approaches, and quickly identify partners that align with your business needs.

    Contact Our Team

    ARE YOU QUALIFIED?

    Active project that requires a solution provider
    Authority to choose a solution provider
    Role directly impacts CX, Customer Contact, or Operations strategy


    Check Eligibility

    KEY SOLUTION AREAS

    Agent Experience, Training, & Engagement


    Customer Insights & Analytics


    Journey Mapping & Orchestration


    Request an Invite 

    AI, Automation, & Self-Service Enablement
    Security, Compliance, Optimization

     

    Spotlight Speakers

    Katelyn Jones

    VP, Impact Insights & Analytics

    YMCA Metro Chicago

    Ashok Meka

    VP, Business Data Analytics & Analytics

    UMB Bank

    Dimple Rao

    Head of Digital Experience, Loyalty

    Akira

    Follow Us on LinkedIn  |  @CMPExchange

    PART OF THE CMP FAMILY


Looking for your ticket? Contact the organizer
Looking for your ticket? Contact the organizer